Wahoo Elemnt Quarter Turn Mount Adapter

Limited Warranty Policy

Wahoo Fitness expressly warrants products sold by Wahoo Fitness or Wahoo Fitness authorized retailers to operate in accordance with their published specifications and to be free from defects in materials and workmanship under normal use from the original date of purchase for the limited warranty period set forth below.

Defects that have resulted from improper or unreasonable use or maintenance, accidents, excess moisture, insects, improper packing, lightning, power surges, or unauthorized tampering, alteration or modification are not covered.

WHERE PERMITTED, THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WRITTEN WARRANTY, WHETHER EXPRESS OR IMPLIED, WRITTEN OR ORAL, INCLUDING ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IMPOSED BY LAW. IN NO EVENT SHALL WAHOO FITNESS BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON THE EXCLUSION OR LIMITATION OF LIABILITY TO SPECIFIED AMOUNTS, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU AND INSTEAD YOUR RIGHTS ARE AS SET OUT IN APPLICABLE LAW.

What does this Limited Warranty Cover?

1. Under this Limited Warranty, Wahoo warrants to you that your Wahoo Fitness product(s) will operate in accordance with its published specifications and shall be free from defects in the materials and workmanship under normal use for the relevant limited warranty period. Certain exceptions apply, as further described in his Limited Warranty.
2. This Limited Warranty covers new Wahoo Fitness products purchased from Wahoo Fitness or its authorized retailers and refurbished products purchased off of Wahoo Fitness’ website.
3. This Limited Warranty applies to you if you are the original purchaser of a Wahoo Fitness product from Wahoo Fitness or one of Wahoo Fitness’ authorized retailers or, in the case of a gift, the original gift recipient with the sole product registration and a product order receipt.
4. This Limited Warranty applies only to non-commercial use of the Wahoo Fitness product. Any commercial use of the Wahoo Fitness product (for example, use 12 or more hours per day) will void this Limited Warranty.
5. This Limited Warranty applies locally, and only to the country where the Wahoo Fitness product is purchased. Additional freight costs and transit times may apply to repairs or replacement products provided outside of Wahoo’s standard shipping locations or to a country other than that of the original purchase.

What is the Limited Warranty Period?

1. The Limited Warranty period starts from the date of your purchase of your Wahoo Fitness product (or the date of delivery, if this is later) and continues for the period set out below.
2. Any component repaired or replaced under this Limited Warranty shall be warrantied for the remainder of the original Limited Warranty period or 60 days from shipment, whichever is longer, or for any additional period required by law or set forth elsewhere in this Limited Warranty.
3. If you purchase an extended protection plan through a third party such as Extend, your extended protection period is governed by that third party provider’s extended protection plan terms.

   Wahoo Fitness Product	Warranty Period
   KICKR Smart Trainers	12 months
   KICKR Smart Bikes	12 months
   KICKR CLIMB, HEADWIND, and DESK	12 months
   ELEMNT Cycling Computers and Smart Watches	12 months
   Speedplay Pedals and Cleats	12 months
   Sensors and Heart Rate Monitors	12 months
   Soft Goods and Accessories	12 months
   KICKR RUN	5 years for frame, motor, and running belt 1 year on all other treadmill parts 1 year on labor provided by Wahoo authorized repair providers

What is NOT covered by this Limited Warranty?

1. Normal wear and tear or normal aging of a Wahoo Fitness product;
2. Cosmetic damage, including but not limited to corrosion, discoloration of paint or plastic, scratches, or any other change in cosmetic appearance that does not affect the Wahoo Fitness product’s performance;
3. Any software elements, even if sold with the Wahoo Fitness product, or obtained at any time through internet connectivity;
4. Any Wahoo Fitness products missing serial numbers or that are, or that Wahoo reasonably believes to be, stolen, counterfeit, or purchased from an unauthorized distributor or reseller;
5. Products purchased from eBay or REI Garage sale/ RE/supply, or products purchased secondhand;
6. Damage or Failure of the Wahoo Fitness product to the extent caused by:
   1. transportation or storage;
   2. using the Wahoo Fitness Product in a manner or for a purpose for which it was not intended or beyond its design;
   3. any assembly or use that is contrary to the instructions in Wahoo’s user manuals, technical specifications or Wahoo’s published guidance (including the self-assembly instructions);
   4. accidental damage, abuse, neglect, misuse, or improper maintenance or cleaning of the Wahoo Fitness product (including but not limited to rust or corrosion);
   5. use with a component or product (including a third party component or parts) that is not originally intended for or compatible, as deemed by Wahoo, with the applicable Wahoo Fitness product;
   6. services (including but not limited to attempted or actual assembly, reassembly, maintenance, installation, modification, relocation or repair) performed by anyone other than a Wahoo authorized service technician, except with Wahoo’s prior approval and subject to the relevant third party complying fully with Wahoo’s instructions; and
   7. external causes, including but not limited to water damage, exposure to sharp or foreign objects, exposure to excessive force, electrical wiring (including anomalies in the electrical current supplied to the Wahoo Fitness product), and extreme thermal or environmental conditions;
7. Data loss, including any damages or costs related to data recovery, removal, and installation (including the loss of user-generated information or data stored on the Wahoo Fitness product as a result of repair or replacement of your Wahoo Fitness product under this Limited Warranty);
8. Incidental or consequential damages, economic loss, loss of property or profits, or loss of enjoyment or use.

What are your Remedies Under this Limited Warranty?

1. If a defect or nonconformity covered by this Limited Warranty arises and you submit a claim to Wahoo Fitness within the applicable warranty period, Wahoo will, in its discretion and as its sole obligations, either:
   1. repair your Wahoo Fitness product, and such repair may include new or refurbished parts;
   2. replace your Wahoo Fitness product with a new or refurbished Wahoo Fitness product to provide you with a Wahoo Fitness product at least functionally equivalent to the Wahoo Fitness product that is being replaced; or
   3. provide you with a refund for the Wahoo Fitness product (which can be reduced in direct proportion to the time elapsed, for example, decreasing your refund by ⅙ if your warranty claim only arises two months after purchase).
2. If your Wahoo Fitness product is a special color or branded edition and it or any element thereof is no longer available, then Wahoo Fitness may choose to provide the replacement option with a comparable model (or component) that does NOT contain the special color or branded markings.
3. All returned parts for which you have received a replacement under this Limited Warranty will become the property of, and title to such parts will transfer to, Wahoo Fitness.

How Do You Obtain Warranty Service?

1. To make a claim under this Limited Warranty, you must, upon discovering any nonconformity or defect, immediately cease using the Wahoo Fitness product and contact us. Our contact can be found at the "Contact Us" section of this website.
2. To make the claim you must provide Wahoo Customer Support:
   1. your name, phone number, and e-mail address.
   2. the serial number of your Wahoo Fitness product (if serialized);
   3. Wahoofitness.com order number or proof of purchase indicating the date of purchase or delivery (as applicable);
   4. a description of the nonconformity or defect; and
   5. photographs or video of the nonconformity or defect when requested by Wahoo Customer Support to assess the claim.