MET Helmet Replacement Pads
All MET Helmets are known for how comfortable they are.
Replacement pad kit for MET helmet available
Looking for Spare Parts? We are not leaving you alone.
The soft padding improves the fitting affording a comfy head touch.
Select a pad set to fit its compatible MET helmet:
RIVALE / RIVALE MIPS PADDING Pads Set
VINCI / ALLROAD Pads Set
CROSSOVER / IDOLO Pads Set
UNIVERSAL PAD KIT
Pads Set
Ref: 5IMBUNI0000
BLACK
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MET warrants its helmets for a 2 year period from the original date of purchase to be free from defect in both material and workmanship for the original owner. Please email us before returning any goods in order to avoid unnecessary postage fees. We will get back to you with information about how to solve your problem and how to return the products if necessary.
Our warranty is handled locally by our distribution net. To apply for the warranty request, please contact the retail location from where it was purchased, or the concerned distributor. The distributor’s addresses can be found here. For goods purchased on our website, please contact customerservice@met-helmets.com.
The product should be returned to the shop from where the product was purchased or send it to MET at your own cost. Helmets must be returned in proper individual protective packaging with a detailed description of the claim, along with an original proof of purchase. If the helmet is found to be defective it will either be repaired or replaced with the nearest helmet model in price, size and colour available at MET's discretion.
The warranty does not apply to helmets that have not been used properly according to the MET helmet owner's instruction manual. The warranty does not cover damages caused by accidents, abuse, negligence, incorrect adjustment or for uses other than that intended by the manufacturer. Any modification made by the user will render the warranty null and void. The warranty does not cover damages due to excess heat exposure such as direct, extended presence in a car window, or wear and tear of the comfort pads of the helmet even within the 2 year warranty period.10 days of offer
Shipping information
Trackable Delivery
- Orders of value above S$30 will be shipped using a trackable delivery service.
- Delivery lead time shall be between 2-4 working days.
Domestic Mail Delivery
- Orders of value S$30 or lower will be shipped using Singpost postal mail (non-trackable).
- Delivery lead time shall be between 3-7 working days.
Same Day Delivery
- If you require same day delivery, please contact us at our phone lines.
- Additional fee shall apply.
Singapore Only
- Shipping charges reflected at check-out is based on delivery within Singapore only.
- We currently do not ship outside of Singapore.
- Any orders from outside of Singapore will be cancelled and the payer will have to bear losses in exchange rates, transaction fee and cancellation fee.
- Additional delivery charge of S$40 shall be imposed for delivery of bulky items to restricted areas such as the Changi Airfreight Centre. This additional charge will not be reflected during check out. We will advise on the payment method once the order has been confirmed.
Return/Exchange
- You may request for an exchange of the purchased item within 14 days after receiving your item.
- To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
- Clearance and pre-order item(s) are not eligible for exchange.
- You can contact us at ask@bikestop.com.sg. If your request is accepted, you will have to exchange the item directly at our store.
- Should you decide to mail the item to us rather than carry it to our store, you will be responsible for all shipping charges and assume the risk of loss or damage to the returned products during its transit to our store. We recommend insuring shipments.
Order Cancellation
- You can request an order cancellation by sending an email to ask@bikestop.com.sg.
- Cancellation is only possible if the order has not been shipped.
- A fee will be charged for all order cancellations. These are fees charged by the payment gateways and we are in no way profiting from these charges.
- Fee varies according to the payment method used at the point of purchase:
- Visa/Master (Locally issued card): 3.2% + S$0.50
- Visa/Master (Overseas issued card): 3.6% + S$0.50
- AMEX: 3.6% + S$0.50
- Paypal: 3.9% + S$0.50
- Refunds shall be made in Singapore dollars. No restitution shall be made for any loss in currency exchange.
- Refunds will be via the original method when the purchase was made.
- Please remember it can take some time for your bank or credit card company to process and post the refund.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as nutritional products) and custom products (such as special orders or personalized items). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.